Quality Control & Customer Care
Here at Distinct we firmly believe first impressions count, whether we're working alongside a main contractor or completing the redecoration directly, our work is the basis for all clients first impressions, which is why we ensure all of our standards are exceptional and professionally high.
Distinct Commercial Decorators has developed a set of processes for each type of surface being decorated including walls, doors, ceilings, roofs, window frames, floors, stairwells, lifts, cladding and shop fronts, which ensures all of our jobs reach the required standard no matter which member of our qualified and experienced team has been responsible for completing any part of the project.
We will delegate a single point of contact who will be responsible for day to day organisation, adhering to deadlines and overall snagging of each project. Our Management teams have a very hand’s on approach and will often perform ‘on the job spot checks’ ensuring that the standard of work is always maintained to an exceptional level throughout the decoration process; whether that involves the clean down before work commences, removing paint splashes from previous decorators’ work, ensuring masking tape is applied accurately to create tight lines around light switches or applying one extra coat to ensure the colour chosen is solid in appearance.
Snagging is an expression used within the construction industry and is used to describe the process of defect identification and resolution. Many customers like to carry out their own snagging inspection and together with our own Distinct thorough checks we ensure that properties are completed to the highest standards of workmanship.
Each team member is a fully trained MEWP operative with IPAF certificates and educated in relevant health and safety practices so you can rest assure your project is in safe hands.
We welcome feedback from all of our clients regarding their experiences with Distinct Commercial Decorators to help us continually improve our services. We invite you to read some of our satisfied client stories as evidence of our commitment to quality services and superior customer care. Case studies